Contact Us

Here at Niro, we do not believe in outsourcing any form of contact to our partners- we do everything in-house and have a fully manned customer support team who are available throughout the week, even including the weekends, to help you with any enquiries or issues that you may have. Please do not hesitate to contact us in the following ways: Come and see us at our store:
2, Cumbergate

Office Hours: Monday to Saturday 10:00am – 5:00pm 
Sunday 11:00am-3:00pm

Store Hours: Monday to Saturday 10:00am – 5:00pm
Sunday 10:30am-4:00pm

Call us:
You can also telephone us on the following number for general customer services: Tel: +44 (0)1733 564 077

Email us:
We are keen to offer as much support as possible and, if email is your preferred communication method, then do please write to the following address:
All emails received will be replied to within one working day but we do, of course, aim to reply as soon as we can and usually in a much shorter period of time. Should you wish to make a complaint or if you have any further enquiries or issues that require management attention, then please contact our manager at the following email address:

Write a letter to us: If you want to contact us via post, or wish to return an item please do so at our registered address above. Alternatively you can fill out an email enquiry form and we will get back to you shortly.


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